Returns & Exchanges

At PaintScratch, we want your style to be a perfect match, so we offer a seamless 30-day return policy for all unworn apparel. If your new fashion piece isn't exactly what you envisioned, we are here to help you find the right fit or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original items with all tags attached into the original shipping mailer or a secure box of your choice.

• 3.
  Affix the Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your package.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized carrier location and keep your tracking receipt until your refund is processed.